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FAQ’s
Answers to common questions.
A Doorway card is a corporate credential stored in your employees’ Apple or Google Wallet. When its QR code is scanned, contact information is instantly saved into the other person’s phonebook. No app or internet connection required.
Doorway cards instantly share contact information when their QR code is scanned. Its usage does not require an app or internet connection.
Doorway cards can share up to 4 URLs for each user. These URLs can include social profiles, websites, online documents, etc.
Doorway can be used by all smartphone devices (Apple and Android).
Doorway does not require an app.
Doorway cards can be fully customised to your company’s branding. Doorway’s Admin Portal also allows your company to assign different designs to specific subgroups/divisions of users.
Also, see our Design Guide here.
Doorway cards never store user data on a public URL. All user data is hardcoded into the Doorway’s QR code. This is part of Doorway’s Closed-Loop Framework.
Our technology and infrastructure have been co-designed around the information security needs of our enterprise clients. To learn more about this, visit Doorway’s Security page.
Doorway offers a plethora of administrative controls so that companies can seamlessly control their Doorways and how their employees present their brand.
Find out more about Doorway’s Admin Portal functionality here.
Doorway cards are distributed to users via an automated email.
Doorway’s Admin Portal also leverages several bulk management features, including integrations, to ensure seamless distribution and organisation.
All Doorway cards are connected to our servers, which ensures that all Admin Portal updates are automatically reflected on each user’s Doorway card.
Doorway’s core customer base consists of the world’s most recognisable brands, which have distributed Doorway cards to their employees globally.
Doorway serves companies in every industry, but the greatest common denominator between them is that all of our customers truly care about their brand.
Learn more about Doorway’s service tiers.
View Doorway’s standard pricing.
If you’re unsure what’s right for you, get in touch.
Contact Doorway’s Sales Team here.
Doorway is the industry leader in customer service, thanks to our 24/7 Customer Support and dedicated Customer Success Team, which forms part of our premium support services.
Don’t believe us? In perspective, only 0.4% of Doorway customers discontinued our services in 2023.
To contact support, use our website’s instant messenger (bottom right of your screen) or get in touch via email at [email protected].
Doorway’s Shareable Profile feature allows companies and users to share their Doorway information online / digitally, e.g. via an email signature.
Get in touch to learn more about this.
Contact our Sales Team or PR Team to learn more about Doorway’s Story.
Reach out to us at [email protected].
Be specific about how you see yourself fitting in!